Citizen Engagement - What, Why, Who and How?

What does meaningful engagement actually look like in practice, and how is it different from co-production?

In this episode, Alyson Thomas, Chief Executive of Llais, is joined by Noreen Blanluet, co-founder of the Co-production Network for Wales, to explore what good public engagement should feel like for people, communities, and services.

The conversation examines why engagement is not a one-size-fits-all exercise, how organisations can reach underrepresented voices through trusted partners, and why relationships, trust, and follow-through matter as much as the listening itself.