The Health and Social Care We Want

How do you listen to a whole nation, and make sure everyone has the opportunity to be heard?

In this episode, Llais explores how the Health and Social Care We Want project was designed to capture real experiences from people across Wales, including those whose voices are often missing from traditional consultations.

Rebecca Lithgoe and Jenny Mushiringani Monjero from Llais take us inside the listening phase of the project, explaining how engagement was shaped around accessibility, trust, and inclusion. From national surveys and community events to one-to-one conversations and self-facilitated discussions, the focus is on how listening  was done, not just what was heard.